GDPR Compliance
Your data protection rights under EU regulations
Our Commitment to GDPR
Although Rime Raccot is based in Singapore, we are committed to complying with the General Data Protection Regulation (GDPR) for any users accessing our services from the European Economic Area (EEA). This page outlines how we handle personal data in accordance with GDPR requirements.
Legal Basis for Processing
We process personal data under the following legal bases:
- Consent: When you submit an enquiry form or subscribe to our newsletter
- Contract: When processing data necessary to provide educational services you have enrolled in
- Legitimate Interest: For analytics, security, and service improvement purposes
- Legal Obligation: When required by applicable laws and regulations
Your Rights Under GDPR
If you are located in the EEA, you have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of the personal data we hold about you. We will provide this information within 30 days of your request.
Right to Rectification
You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
Right to Erasure
You have the right to request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or when you withdraw consent.
Right to Restrict Processing
You have the right to request that we limit the processing of your personal data in certain circumstances.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object
You have the right to object to processing of your personal data for direct marketing purposes or processing based on legitimate interests.
Right to Withdraw Consent
Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
International Data Transfers
As we are based in Singapore, personal data collected from EEA users is transferred to Singapore for processing. Singapore is recognised by the European Commission as providing an adequate level of data protection. Additionally, we implement appropriate safeguards including standard contractual clauses where necessary.
Data Protection Officer
For GDPR-related enquiries, please contact our Data Protection Officer:
Email: [email protected]
Address: 71 Robinson Road, #14-01, Singapore 068895
Lodging a Complaint
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with a supervisory authority in your country of residence within the EEA.
Updates to This Notice
We may update this GDPR notice periodically. Significant changes will be communicated through our website or direct notification where appropriate.